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Privacy Policy


American IT Department ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

a. Information You Provide to Us

  • Account Information: Name, email address, phone number, mailing address, and other contact details.
  • Payment Information: Billing address, payment card details, and transaction history.
  • Service Information: Information related to your use of our IT services and any data you provide to us for troubleshooting or technical support.

b. Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, referring URLs, and activity on our website.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience.

c. Information from Third Parties

  • Service Providers: Information from partners or vendors that assist us in providing services.
  • Publicly Available Data: Data from public databases and social media platforms when relevant to our services.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process payments and manage billing.
  • Communicate with you regarding updates, support, and marketing.
  • Ensure the security and integrity of our services.
  • Comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Vendors, consultants, and other third parties who need access to perform services on our behalf.
  • Business Partners: Organizations we collaborate with to deliver services or promotional offers.
  • Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes.
  • Merger or Acquisition: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Privacy Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your information.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Data Deletion: Request deletion of your data where applicable by law.
  • Cookie Management: Manage your cookie preferences through your browser settings.

To exercise these rights, contact us at privacy@americanitdept.com.

5. Data Security

We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security measure is entirely foolproof, and we cannot guarantee the security of your data.

6. Third-Party Links

Our website or services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing your information.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. International Data Transfers

If you are accessing our services from outside the United States, please note that your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

9. SMS Communication and Opt-In/Opt-Out

a. Opt-In Consent

By providing your phone number and explicitly agreeing to receive SMS communications from us, you consent to receive messages regarding updates, promotions, or service-related communications. The opt-in box must be checked by you voluntarily and is not pre-checked or mandatory for using our services.

b. Opt-Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any message or contacting us at privacy@americanitdept.com. Standard messaging rates may apply.

c. Sample Message

"Thank you for opting in to receive updates from American IT Department. Reply STOP to unsubscribe."

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the “Effective Date.” Your continued use of our services after such updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

American IT Department

Email: privacy@americanitdept.com

Phone: 754-757-8000

Address: Legal Team, 5975 W. Sunrise FL 33313