Our Mission-Ready IT Services
At The American IT Department, we provide a comprehensive range of IT solutions, guided by military precision and expertise. From Managed IT Services and Cybersecurity to Cloud Infrastructure, our offerings are designed to protect, support, and empower your business every step of the way.
Serving Our Country, Now Serving Your Company:
Comprehensive IT Solutions
Managed IT
Guided by Erik Fuerte's military precision, our Managed IT Services offer full-service helpdesk support, managed server solutions, and more, ensuring your company operates with the same reliability and discipline that protected our nation.
Managed Security
Leveraging Erik Fuerte's military expertise, our Managed Security services, including top-tier cybersecurity, stand as your digital fortress, safeguarding your business with the same vigilance and discipline that secured our nation.
Managed Cloud & Infrastructure
Rooted in Erik Fuerte's military experience, our Managed Cloud & Infrastructure services, from data backup to cloud virtual servers, ensure your business is as resilient and reliable as the systems that protect our nation.
Ready to Fortify Your Business?
Reach out today and let our team bring military-grade IT solutions with our Managed Service Provider (MSP) to protect and empower your company. We're here to ensure your success in every mission.
Managed IT Service Pricing: Transparent and Reliable
In the spirit of military precision, we believe in clear and straightforward pricing for our full-service IT support. Discover the cost of our comprehensive and ongoing IT solutions with three tailored support plans, designed to meet your specific business needs. With us, you’ll always know what to expect.
Reconnaissance Plan
Essential IT support for businesses needing reliable and proactive service.
MANAGED IT
- Full Service Helpdesk
- 24x7 Support
- Emergency Response
- Unlimited On-site Support
- Support Ticketing Solution
- Asset Inventory
- Operating System Patching
- Vendor Management
- Client Success Program
- Alignment Engineering & Assessment
- Strategic Planning & Guidance
- Managed Server
- Single Loaner Emergency Servers
- Managed Office / Network
- 24x7 Network Operations Center (NOC)
- Infrastructure Monitoring
- Documentation
- ITS Managed Firewall Security Service
- Managed User - Email only
- No workstation
- MANAGED SECURITY
- Managed Security Program
- End Point Protection
- Cybersecurity
- Multi-Factor Authentication (MFA) software & project labor included for 365
- Email Anti-Spoofing
- Malicious Web Filtering / DNS Security
- MANAGED CLOUD & INFRASTRUCTURE
- Email, SharePoint, & Office (M365 Bus Premium)
- Additional Quote Required
- Email Spam Filtering & Sandboxing
- Email M365 Backup
- Email Data Loss Prevention (DLP)
- Email Encryption Platform (end to end)
- Data Backup / Disaster Recovery
- Additional Quote Required
- Offsite Cloud Storage
- Onsite Server Virtualization
- BDR Testing & Validation
- BDR Hardware Included
- Offsite Workstation Backup
- Cloud Virtual Server
- Additional Quote Required
- Cloud Storage
- Cloud Network/Bandwidth
Strategic Command Plan
Advanced support with enhanced features and comprehensive management for growing enterprises.
Reconnaissance Plan Plus:
MANAGED IT
- Full Service Helpdesk
- Third-Party Patching (Critical)
- MANAGED SECURITY
- Managed Security Program
- 24x7 Security Operations Center
- Threat Intelligence
- Threat Hunting
- Intrusion Detection
- Incident Response
- Cybersecurity
- Dark Web Monitoring
- End-Point Detection & Response
- Phishing Simulations
- Security Awareness Training Program
- Vulnerability Scanning (Internal & External)
- Managed Detection & Response (Network & Cloud)
Defender’s Elite Plan
MANAGED SECURITY
Virtual CISO
Cybersecurity
- Cybersecurity Insurance Evaluation
- Threat Isolation and Containment
- Additional Quote Required
- Application Whitelisting
- SIEM (Log collection & 1 YR Retention)
- Web Applications Single Sign On and MFA
- Privileged Access Management (PAM)
Compare Our Mission-Ready
IT Packages
Explore our tailored IT solutions and find the perfect fit for your business's mission-critical needs.
It includes (read below)
| Description | Core | Secure | Enterprise |
| 24x7 Support | ✔️ | ✔️ | ✔️ |
| Emergency Response | ✔️ | ✔️ | ✔️ |
| Unlimited On-site Support | ✔️ | ✔️ | ✔️ |
| Support Ticketing Solution | ✔️ | ✔️ | ✔️ |
| Asset Inventory | ✔️ | ✔️ | ✔️ |
| Operating System Patching | ✔️ | ✔️ | ✔️ |
| Third Party Patching (Critical) | ✔️ | ✔️ | |
| Vendor Management | ✔️ | ✔️ | ✔️ |
| Description | Core | Secure | Enterprise |
| 24x7 Support | ✔️ | ✔️ | ✔️ |
| Emergency Response | ✔️ | ✔️ | ✔️ |
| Description | Core | Secure | Enterprise |
| Single Loaner Emergency Servers | ✔️ | ✔️ | ✔️ |
| Description | Core | Secure | Enterprise |
| 24x7 Network Operations Center (NOC) | ✔️ | ✔️ | ✔️ |
| Infrastructure Monitoring | ✔️ | ✔️ | ✔️ |
| Equipment Recycling | Quoted | Quoted | Quoted |
| Description | Core | Secure | Enterprise |
| Managed User - Email only (no workstation) | Quoted | Quoted | Quoted |
It includes (read below)
| Description | Core | Secure | Enterprise |
| End Point Protection | ✔️ | ✔️ | ✔️ |
| 24/7 Server Uptime Test | ✔️ | ✔️ | ✔️ |
| 24x7 Security Operations Center (SOC) | ✔️ | ✔️ | |
| Threat Intelligence | ✔️ | ✔️ | |
| Threat Hunting | ✔️ | ✔️ | |
| Intrusion Detection | ✔️ | ✔️ | |
| Incident Response | ✔️ | ✔️ | |
| Support for Forensics Company | Quoted | Quoted | Quoted |
| Description | Core | Secure | Enterprise |
| Virtual CISO | ✔️ |
| Description | Core | Secure | Enterprise |
| Multi-Factor Authentication (MFA) software & project labor included for 365 | ✔️ | ✔️ | ✔️ |
| Email Anti-Spoofing | ✔️ | ✔️ | ✔️ |
| Malicious Web Filtering / DNS Security | ✔️ | ✔️ | ✔️ |
| End-Point Detection & Response | ✔️ | ✔️ | ✔️ |
| Managed Detection & Response Cloud | ✔️ | ✔️ | |
| Managed Detection & Response Network | ✔️ | ✔️ | |
| Dark Web Monitoring | ✔️ | ✔️ | |
| Phishing Simulations | ✔️ | ✔️ | |
| Security Awareness Training Program | ✔️ | ✔️ | |
| Vulnerability Scanning (Internal & External) | ✔️ | ✔️ | |
| Cybersecurity Insurance Evaluation | ✔️ |
| Description | Core | Secure | Enterprise |
| SIEM (Log collection & 1 YR Retention) | ✔️ | ||
| Web Applications Single Sign On and MFA | ✔️ | ||
| Application Whitelisting | Quoted | ||
| Privileged Access Management (PAM | Quoted |
It includes (read below)
| Description | Core | Secure | Enterprise |
| Email Spam Filtering & Sandboxing | Quoted | Quoted | Quoted |
| Email Office 365 Backup | Quoted | Quoted | Quoted |
| Email Data Loss Prevention (DLP) | Quoted | Quoted | Quoted |
| Email Encryption Platform (end to end) | Quoted | Quoted | Quoted |
| Description | Core | Secure | Enterprise |
| Offsite Cloud Storage | ✔️ | ✔️ | ✔️ |
| Onsite Server Virtualization | ✔️ | ✔️ | ✔️ |
| BDR Testing & Validation | ✔️ | ✔️ | ✔️ |
| BDR Hardware Included | ✔️ | ✔️ | ✔️ |
| Offsite Workstation Backup | Quoted | Quoted | Quoted |
| Description | Core | Secure | Enterprise |
| Cloud Storage | Quoted | Quoted | Quoted |
| Cloud Network/Bandwidth | Quoted | Quoted | Quoted |
Frequently asked questions (FAQ)
American IT Department provides a comprehensive range of IT and cybersecurity services designed to support businesses across various industries. Our services include managed IT support, cybersecurity solutions, cloud migration, data backup and disaster recovery, and compliance management for regulations such as HIPAA, GDPR, and CMMC. We offer 24/7 monitoring through our Security Operations Center (SOC), ensuring proactive threat detection and incident response. Additionally, we specialize in IT consulting, network management, and VoIP solutions. With expertise in both commercial and government sectors, including military contracts, we deliver secure, scalable, and reliable technology solutions tailored to your business needs.
At American IT Department, we leverage the nationwide support of The20, a trusted IT consortium, to deliver unparalleled depth and breadth in our services. This partnership enhances our ability to provide comprehensive IT solutions across the U.S., ensuring that no matter where your business is located, you have access to reliable, expert support for consistent, high-quality IT services. Whether you have a single office or are spread across the country, you’ll receive seamless support from IT professionals who understand both your local and national IT needs.
At American IT Department, we offer flexible and customizable pricing plans designed to fit the unique needs and budgets of our clients. Our pricing is structured to ensure that businesses of all sizes can access top-tier IT and cybersecurity services without overpaying for features they don’t need.
We first assess your business requirements, the size of your organization, and the services you need to create a customized pricing package. This allows us to offer competitive rates based on factors like:
- Number of users or devices
- The complexity of your IT infrastructure
- The scope of cybersecurity services needed (e.g., Managed Detection and Response, compliance support)
- Level of support and monitoring
At American IT Department, we specialize in helping businesses meet cybersecurity compliance standards to protect sensitive data, secure IT infrastructure, and avoid costly regulatory penalties. Our comprehensive services are designed to ensure your organization complies with industry-specific regulations, such as HIPAA, GDPR, CMMC, NIST, and more.
We offer industry-specific expertise, providing tailored cybersecurity compliance solutions for sectors like healthcare, finance, government, and defense. Whether your business needs to comply with HIPAA, PCI DSS, CMMC, or other critical regulatory requirements, we ensure that your organization is secure, compliant, and protected against evolving cyber threats.
After signing up for services with American IT Department, you can expect comprehensive and continuous support tailored to your business needs. Our goal is to ensure that your IT infrastructure and cybersecurity systems run smoothly, remain compliant, and are protected against evolving threats.
- Access to 24/7 technical support, ensuring quick resolutions to any technical issues or questions you may have.
- Around-the-clock support through our Security Operations Center (SOC) for continuous threat monitoring and response.
- Proactive issue resolution to ensure potential problems are detected and fixed before they become serious.
- Real-time incident response and threat mitigation services, reducing downtime and security risks.